A NDIS recovery coach is a new NDIS service designed to support individuals with a psychosocial disability to take more control of their lives and to better manage the complex challenges of day-to-day living.
We welcome feedback as an important part of improving our NDIS service offering. Please take the time to provide details here of your feedback or complaint and a member of our team will contact you.
A recovery coach is an NDIS funded worker that has mental health knowledge. A recovery coach will:
Generally recovery coach will be funded in plans for people with psychosocial support needs. You do not have to choose a recovery coach if you do not want one.
We recommend that the recovery coaches have a minimum of Certificate 4 in Mental Health or Mental Health Peer work or similar training and/or two years’ paid experience in supporting people with mental health challenges. Some recovery coaches may have other qualifications. It’s always good to ask about the qualifications and experience of your recovery coach
Your NDIS planner or Local Area Coordinator can help you find a recovery coach. It is a good idea to talk to two or more recovery coaches before you decide on a recovery coach. Five important questions to consider when choosing a recovery coach
1. Are they someone you can get along with and easy to talk to? Are they are good at listening to you?
2. Do they have a lived experience of mental illness and recovery?
3. What are their level of qualifications and experience, and ongoing training?
4. Are they registered or not registered with the NDIS Quality and Safeguard Commission?
5. Are they available to support you at times and locations that are suitable to you?
More information is available on the NDIS website. https://www.ndis.gov.au/understanding/how-ndis-works/mental-health-and-ndis
Eligibility requirements for NDIS can vary for different people and situations. Basic requirements include:
If you meet the eligibility criteria, there are two ways you can apply for NDIS funding. You can either call NDIA on 1800 800 110 to make a Verbal Access Request (VAR) or fill out a paper Access Request Form (ARF).
What documentation is required?
Completed Access Request Form (ARF) – ask your Local Area Coordinator, Early Childhood Early Intervention partner (if your child is under 7), your local NDIA office or call NDIA 1800 800 110 to receive a form.
Age and residency evidence – Tip: If you’re registered for Centrelink, you can give the NDIA consent to use your Centrelink record.
Disability evidence and how it impacts your everyday life – Tip: Ask your healthcare professional to complete Part F of ARF or an NDIA Supporting Evidence form.
Any existing reports or assessments.
A thing to remember…
When NDIS participants turn 65, they have the option to stay in the scheme or apply to receive support through aged care services.
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