NDIS Plan Management

Reachability Australia is a NDIS registered provider. We are here to manage your NDIS funds on your behalf. Our experienced Plan Managers are highly skilled and ready to help you.

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NDIS Plan Management

We offer NDIS plan management that helps provide peace of mind that your NDIS plan is taken care of. We provide the support you need when processing your invoices for the National Disability Insurance Scheme (NDIS).

Our experienced Plan Managers work closely with participants and carers, handling the day-to-day administration that comes with an NDIS plan, such as processing invoices and keeping track of your budget, so that you are aware of your expenditure throughout.

As an NDIS participant, you should have complete choice and control over the supports you receive – and that’s equally true when it comes to choosing a ndis plan manager. But with so many options out there, how do you know which companies provide the best plan management, and the best service for you?

How to choose your plan manager?

There’s a huge variety of businesses that offer plan management services, ranging from small accountancy firms to disability service providers and specialised organisations. No matter what kind of plan manager you want, there are three qualities to look for that make a big difference:

Trust: Firstly, you need to be able to trust your plan manager to take care of your NDIS budgets, offer you independent advice and be completely open with you about how budgets are tracking.

Expertise: Your plan manager should be experts in the NDIS and know all its ins and outs, so they can give you valuable advice on how to get the most out of your NDIS funds.

Understanding: Finally, you need to know your plan manager is driven by a desire to help you get the most out of your NDIS plan and that they will go above and beyond to understand and support you through your NDIS journey.

With these three things in mind, you can start to explore your options a little closer.

Get the RIGHT support

If your circumstances are a bit more complex, Reachability Australia Plan Management Team can also provide specialised support to help you move to a more stable lifestyle.

Our Plan Management Services

Our services are available to participants and their families throughout Australia, our plan management fees are in line with NDIS pricing benchmarks and are built into your plan – our services will not cost you anything and do not take away funding from your support budgets.

We exist to make NDIS plan management as easy as possible for providers and participants.

Our passion is offering you, your family, carers and providers with access to expert and personal advice for the life of your NDIS plan. We love being part of your team!

For more details, see the NDIS Price Guide for your state.

Why Choose Reachability Australia's Plan Management Services?

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Free Expert Advice

Our team is happy to help you through your NDIS journey. Have a chat with our consultation team to understand the best support services and plans for you.

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Personalised Attention

We believe in making you smile through our personalised approach. We tailor our services to give you the best quality support and care based on your lifestyle.

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Perfect Match

We aim to give you a comfortable and relaxing experience by finding you an NDIS specialist who matches your preferences.

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Attention to Quality

With over 30 years of combined experience, providing high-quality support and healthcare services across Australia is our number one priority.

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24 Hours Support Line

We can provide support any time, any day. For your peace of mind, our round the clock 24/7 phone support line is always ready to help you with emergency support services.

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Happy Moving

If you move, we’ll move with you. Whether you’re moving to a new suburb or a new city, we have services across Australia to support you across various metropolitan and regional cities.

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NDIS Feedback or Complaints

We welcome feedback as an important part of improving our NDIS service offering. Please take the time to provide details here of your feedback or complaint and a member of our team will contact you.

F.A.Q.

Signing up for plan management is easy. Use our online sign up form, send us an email including a copy of your NDIS plan to [email protected], or call 07 3505 6469 to talk to one of our friendly team.

Nothing! Our fees are incorporated within an NDIS plan under the budget category “Improved Life Choices” so there are no costs to you. It’s all covered by the NDIS. Plan management does not use funding intended for your other supports, “Improved Life Choices” is a category specifically for plan management. If you are unsure if you plan contains funding for Plan Management, please give us a call on 07 3505 6469 or email us at [email protected]

Yes! You have the choice and control to choose and/or change your plan manager at any time. Changing over to Reachability Australia Plan Management is simple, Just follow these 3 easy steps:

  1. Notify your current plan manager that you would like to cease services with them. Some providers require notice to cancel services, ask them if this applies to you and request an end of service date.
  2. Sign up with us using our online sign up form or call us on 07 3505 6469 or email us on [email protected] to discuss signing up with us. Make sure you let us know the end of service date for your old provider.
  3. Wait for an email and call from us to confirm that we are now your plan manager.

It is your providers responsibility to ensure that your invoices have been sent to us unless you have specified otherwise. Check with your provider first to make sure they’re handling your invoices appropriately. If you’re still unsure, we are more than happy to check this for you at any time. Send us an email at [email protected] and we will get you an outcome ASAP.

All Reachability Australia Plan Management clients are sent a monthly statement on the 6th of every month. This contains a list of all invoices paid through your plan for the month, remaining funding, and other important details. You can choose to have this statement emailed or posted to you as a hard copy. If you need to change your preference for this call us on 07 3505 6469 or email your request to [email protected]

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