Matt George is a distinguished leader renowned for his exceptional prowess in program management and his unwavering commitment to enhancing service delivery to meet and exceed performance targets. His career has been marked by a profound dedication to developing and implementing public outreach initiatives, as well as improving service delivery for clients, communities, and support services like Housing, My Aged Care, and NDIS. Matthew’s forte lies in cultivating meaningful relationships and advocating for underserved communities, backed by his outstanding communication skills. His professional journey is underscored by remarkable achievements in program administration, case management, and financial control, all driven by a profound desire to impact the lives of service users positively.

Matt’s skill set encompasses strategic planning, ensuring customer satisfaction, effective team leadership and training, program management, adept case management, performance management, and seamless operations management. He brings with him a wealth of experience in P&L and budget management, underlining his fiscal acumen, and a strong focus on continuous improvement.

Education-wise, Matt holds a Master’s Degree in Social Work (MSW) from James Cook University, Cairns, Australia (2015), which equips him with the knowledge and expertise required for his role. Additionally, he has a Post Graduate Diploma in Human Resource Management from Sheffield Hallam University, United Kingdom (2009), further bolstering his skills in managing and leading diverse teams. Matthew’s academic journey also includes a Master’s Degree in Mass Relations (Public Relations) and a Bachelor’s Degree in Economics/Psychology.

In terms of professional affiliations, Matt is a Fellow of the Institute of Managers & Leaders (FIML) in Australia and New Zealand, demonstrating his commitment to professional excellence. He is also a member of the Australian Association of Social Work (ASSW), showcasing his dedication to the social work field. His affiliations highlight his commitment to staying current and relevant in his field, ensuring he brings the latest knowledge and best practices to his role at Reachability Australia.